Refund policy

Please allow 7-10 business days from your order date for shipping on domestic orders. Shipping times may be less. If over 10 business days has elapsed and you still haven't received a shipping confirmation, please reach out to us at 

Please allow 6-8 weeks for international orders. Due to COVID19, international shipping times have increased.

All products sold on HaileeLautenbach.com are final sale. Additionally, HaileeLautenbach.com does not accept returns or exchanges unless the product was damaged upon arrival.